Cancellation or delay of flights compensation

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compensation, flight delays, flights cancelled

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23rd November, 2009

Air passengers suffering from flight delays of more than three hours will receive cash compensation from airlines according to the European Court of Justice. Under the new regulation, passengers delayed for more than three hours will be paid €600 (£542). However, airlines do not have to offer compensation if flights are cancelled or delayed due to extraordinary circumstances unless it followed an incident connected with the normal running of the airline.

Both Germany and Austria had sought clarification of the applicable EU legislation before reaching a judgment on passengers seeking compensation from Condor and Air France airlines when their flights were delayed by 22 hours and 25 hours respectively.